1. All prices quoted at our website do not include shipping. Shipping cost will automatically be added during checkout.
  2. Orders will be processed during work hours : Mondays-Fridays (except on public holidays.), 9am-6pm.
  3. Upon completion of your purchase, you shall receive an e-mail from us within 24 hours (except on weekends or public holidays) to inform you of details of your tracking number. To track your order, enter the tracking number at the courier company’s tracking site.The estimated time of delivery is as follows :
  4. Within Malaysia :

    • Two to three working days within the Klang Valley
    • Three to five working days for Peninsular Malaysia
    • Five to ten working days for Sabah and Sarawak

    International :

    • 14-21 days, depending on your location.
    • Countries that we ship to : Australia, Brunei, China, Indonesia, Ireland, Japan, Singapore, Thailand, UK, US.

    Please note that the above delivery time-line is to be used as a guide only and commences from the date of despatch. BuahTangan will not be responsible for any delays caused by the courier company or customs’ clearance at your destination.

  5. We do not deliver to P.O. Boxes. Please ensure that you provide a valid street address.
  6. If you are not at the registered delivery address when your order arrives, please contact the courier company directly to arrange for re-delivery.